Using parameters to pass context microsoft forms pro

Published: 13 March 2025
on channel: CodeWrite

Download 1M+ code from https://codegive.com/26c592d
using parameters to pass context to microsoft forms pro (customer voice) surveys

microsoft forms pro, now known as customer voice, is a powerful tool for collecting feedback. one common requirement is to pass contextual information from your application or website into the survey. this allows you to understand the feedback in relation to specific users, transactions, products, or other relevant entities. this tutorial will provide a comprehensive guide on using parameters to pass context to your customer voice surveys, complete with code examples.

*why pass context?*

before diving into the how-to, let's understand why passing contextual information is beneficial:

*personalization:* you can tailor the survey introduction or even specific questions based on the context. for example, addressing the survey respondent by name if you pass their name as a parameter.
*segmentation:* segment your survey responses based on the data you pass. analyze feedback separately for users in different geographic regions or for customers who purchased specific products.
*correlation:* link survey responses to your internal data. if you pass a transaction id, you can directly link the survey feedback to the details of that transaction in your database.
*filtering:* easily filter and analyze survey results based on specific criteria within the customer voice reporting interface.
*automation:* trigger workflows based on the context. for instance, if feedback is related to a high-value customer (identified through a customer id parameter), you could automatically escalate the response to a dedicated customer success manager.

*step-by-step guide*

*1. create your customer voice survey:*

*access customer voice:* go to [https://customervoice.microsoft.com/](https://customervoice.microsoft.com/) and sign in with your microsoft account or organizational account.
*create a project:* click on "new project" and select a template or start from scratch. ...

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