Retention Analysis - A Practical Spreadsheet Example

Published: 19 February 2023
on channel: ContentByEd
1,051
20

Many SaaS entrepreneurs are intimidated by tracking retention / churn metrics. But it really doesn't need to be difficult. In this video, I run through how to build a quick template to track customers, Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), Logo Retention, Gross Revenue Retention and Net Revenue Retention.

#entrepreneurtips #saasbusiness #keyperformanceindicator


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