ServiceNow Script Includes Explained | Reusable Code Made Easy
Learn how to use Script Includes in ServiceNow to write clean, reusable, and scalable code.
In this video, we explain Script Includes step by step — including how to create them, call them from server-side scripts, and use them with GlideAjax for client-side interactions.
🔹 What are Script Includes?
🔹 Why use Script Includes?
🔹 Server-side vs client-callable Script Includes
🔹 Real examples with code
🔹 Common mistakes and best practices
Perfect for ServiceNow developers, admins, and beginners who want to improve their scripting skills.
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00:00 - What are Script Includes?
00:30 - Why use Script Includes?
00:46 - Types of Script Includes: Class-based vs. Client Callable
01:32 - Creating a Simple Script Include (Demo)
02:13 - Calling a Script Include from Server-Side
03:08 - Calling a Script Include from Client-Side (GlideAjax)
06:05 - Real-World Example 1: Validate if a User is Active
10:31 - Real-World Example 2: Prevent Duplicate Incidents (OnSubmit)
12:34 - Best Practices & Common Mistakes
13:55 - Summary and Wrap-up
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