Are you encountering the Microsoft Teams error code 0xCAA80000 on your Windows 10 or Windows 11 PC? In this tutorial, we’ll walk you through the steps to resolve the “something went wrong” error and get Microsoft Teams working again in no time!
Follow these easy steps:
Step 1: Sign out and sign back in
Before diving into more technical fixes, try signing out of Teams and signing back in. Sometimes this simple step can resolve the issue.
Step 2: Repair or reset the Teams app
Open Settings by searching for it in the Start menu.
Click on Apps, then Installed Apps.
Find Microsoft Teams, click the three dots next to it, and select Advanced options.
First, try clicking Repair to fix the app without losing any data.
If that doesn’t work, try Reset, which will delete the app’s data, including preferences and sign-in details. You’ll need to log back into Teams afterward.
Step 3: Check your TLS settings
Open the Start menu and type Internet Options.
In the Advanced tab, scroll down to Security.
Check Use TLS 1.0 and Use TLS 1.1, then click Apply and OK.
Step 4: Restart Teams
After completing the steps, relaunch Microsoft Teams and check if the error is resolved.
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